Statistics - Tid

Statistics - Tid

Flexi Tid offers a large number of built-in statistics reports, which makes it easy to follow up your stated quality and availability requirements.

Statistical reports are quickly and easily accessed via the graphic interface. AdmiTal Web. You choose the report, queueu, period and resolution. Then click a button and in a few seconds you will have a complete report, presented in the form of a diagram that you can then copy or print out. If you want to process a selected statistics report in another statistics program, you can easily export it to Excel or a CSV file.


Flexi Tid offers the following and other reports:

  • Number of booked callbacks
  • Number of successful outgoing calls
  • Number of unsuccessful outgoing calls
  • Average call length
  • Booking occupancy
  • Case selection
  • Number of calls where “no free callbacks”
  • Service level







Flexi Tid offers no less than 20 ready-made statistics reports!