In early January, we launched our proprietary communications platform Datatal Gateway. It supports our existing applications, Flexi Presentity for diversion and voice mail, Flexi Tid for scheduled callback, and Flexi CC for queue and callback.
During the development of Datatal Gateway, we have listened carefully to our resellers, and included many features that were lacking in traditional PBXs. As a step in this development, we are pleased to announce that Datatal Gateway now also supports telephony via Microsoft Teams.
You can now use Microsoft Team’s desktop application or mobile app to make, receive and connect calls. Use the Flexi Presentity app to set diversions, listen to voice mails and control group functions. There you can also set which call profile that should be active, i.e. which number you want to show when making a call.
You can also get statistics from Flexi CC and Flexi Tid into a Teams channel. When a meeting is created in Teams, the user is automatically diverted in Flexi Presentity.
This release not only includes news for Datatal Gateway, but also updates for WonderPhone. Now one can see a colleague’s presence status from Skype directly in the WonderPhone interface. This will also be available in the Operator shortly.
The status icons to the right of the colleagues show the colleague’s Skype Office 365 status. Hold the mouse over the icon for more information.
We will soon release a new Operator with a slightly revised interface. This makes it even easier to get a good overview of the company’s telephony. Several features found in WonderPhone will also be included in the operator interface. New Features:
Datatal Gateway has previously released smart features such as: